PipeStitchChatGPT takes on whole tasks as call center jobs shrink
ChatGPT's $20 plan can now take on multistep jobs, and Goldman Sachs finds call center jobs well below trend.
Models and products
New AI tools and features, and assistants arriving in apps you already use.
ChatGPT Work lets the $20 plan hand off whole tasks
ChatGPT Work came out in July on OpenAI's lowest paid plan, $20 a month. It is meant to finish multistep jobs on its own, and it can be given access to email, Slack and other apps.
Why it matters: OpenAI's own engineer says it can pull from a private message it shouldn't share, so connect only the accounts a job needs.
Source: TechCrunch ·
Adoption and use cases
How businesses and local agencies are putting AI to work.
Goldman says US call center jobs are 39% below trend
Goldman Sachs found jobs in call centers, software, consulting and advertising have fallen well below their usual trend, which it ties to AI tools that can do that work. Entry-level workers feel it most.
Why it matters: Call centers stand out in Goldman's findings, and that is the same phone work your front office does all day.
Source: CNBC ·
This issue ran on August 27, 2026. It covers news from August 13 to 27, and each story shows the day it was published.
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