Find your way around ChatGPT
Checked Oct 7, 2026ChatGPT
1 · New chat
Starts a fresh chat. Select Temporary when this chat should stay out of your history, then choose Unpersonalized if it should not use what ChatGPT already remembers. A temporary chat is not used for training while it stays temporary.
When you'd touch it: A customer's name, address, or a price you have not sent yet.
Shop tip: Use a temporary chat for a customer's details, and pick Unpersonalized before you type.
Source: OpenAI help
What this means for your shop
- Put your business facts in a project
- Turn off Improve the model for everyone if you do not want new chats used for training
- Use a temporary chat for a customer's details